Frequently Asked Questions

Do you ship internationally?

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How long does it take to receive my order?

Orders are typically delivered within 3–7 business days after processing.

How can I track my order?

Once your order has shipped, a tracking link will be sent to your registered email address.

Can I return a product if I change my mind?

Yes, returns are accepted within 30 days if the item is unused, unopened, and in original condition.

What if I receive a damaged or defective product?

Contact us immediately upon receipt. We will arrange for a replacement or refund as per our guarantee policy.

Are Alfa Health products covered by warranty?

Yes, most Alfa Health products include a limited manufacturer warranty. Please refer to the product packaging or contact us for specific details.

How do I contact customer service?

You can reach our team via email at info@alfahealthcaresupplyinc.com or call us during business hours at +1 718-343-3860.